Questions and Answers

Here you will find answers to popular questions about the service, features, and troubleshooting.

How is the rate fixed?

How do I change the details in an order?

Do I need to register for the exchange?

Is there an affiliate program?

How can I get a discount?

What should I do if I don't get a letter in the mail?

After payment, can I refuse the exchange?

Hours of service?